P
OSITION OBJECTIVE
-
- chieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales -
- mplement operating procedures at the store as per the company and Brand standards -
- romote the Loyalty Program of the company for maximizing loyalty and repeat sales -
- rovide feedback to the Area Manager and Operations Manager with regards to employees and products K
ey Responsibilities -
- rief and guide the staff on achievement of the daily / weekly / monthly sales target -
- ust be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss -
- aintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs -
- nsure minimal stock loss manage stockrooms -
- mplement the operating procedures at the store and ensure the brand and company’s policies and procedures are adhered by all the staff at all the times -
- pply creative techniques to achieve / exceed the store sales target -
- nsure has the required stock levels to maximize the sales -
- eekly audit the store administration and resolve discrepancies if any -
- anage the daily roaster, leave and grievances of the retail staff -
- aintain the visual merchandising standards at the stores all the time as per set VM standards -
- romote the Club Apparel Loyalty Program of the company for repeat sales -
- upervise the store and provide feedback to the Area Manager with regards to the employees and products -
- nsure awareness and vigilance at all times of security in the store without any negligence -
- ust be updated about the various brands of the group for suggestive selling to the customers -
- nd to end store operations responsibility -
