Customer Success Manager [Australia]

 

• $695 Daily INCL Super, 18 Month contract
• Hybrid - WFH/WFO - Sydney CBD
• Leading Global Fintech SaaS - B2B finance solutions

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• $695 Daily INCL Super, Min 18M contract
• Hybrid WFH/WFO - Sydney CBD
• B2B - Finance Solutions for SMBs, Accounting & Bookkeeping firms

Looking to join a progressive, positive and inclusive team?

Our client is the 3rd largest FinTech (SaaS) in the world and is seeking an enthusiastic Customer Success Manager!

Join this innovative global leader, providing its customers with smarter business tools, whilst continuously finding innovative ways to deliver.

What your exciting days will look like:

• Delivering an awesome product and service experience
• Responsible for pre and post-sales activities to nurture client relations
• Evaluating tools, systems and processes to support a seamless client experience
• Leading experimental projects to identify customer behaviours, and pain points to provide insightful recommendations
• Acting as an SME to troubleshoot complex issues during customer migrations

What you'll bring to the team:

• Sales leadership experience
• Awareness and understanding of sales teams' KPIs and quotas
• Understanding financial industries, especially accounting is highly desirable

Perks!

• This employer supports hybrid - work from home & office (Sydney CBD, 2000)
• Enjoy Paid Public Holidays & additional "Recharge" Days!
• Voted 1 of the Best Workplace in Tech & Top 100 companies in 2022!

What's Next?
Apply today via the link below or reach out directly to fiona@realtimeaustralia.com for more information - we can’t wait to meet you!

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